![]() ![]() But the 192 dpi resolution was sufficient for my purposes, and the resolution was preserved by 's printing. The resolution of each image was 192 dpi, less than that of a high-quality photograph. Even though WORD was the originating application, every page in the WORD document was filled with an image. Although I did not comprehend the many settings in Adobe Acrobat Pro, apparently the PDF file satisfied all of 's requirements. I then opened this document with Adobe Acrobat Pro, and saved it again as a PDF file. The original manuscript was created with Microsoft WORD and saved as a PDF document. ![]() My input to them was a PDF file containing all of the book's pages. Replies to my emails were prompt, and the customer service agents answered all my questions. I cannot imagine how it could have been better. The quality of the final product, a 117 page booklet, was exceptionally good. The paper swatches, hard-copy proof, and final product (bundled copies of my book) were received more quickly than I expected. Their website is comprehensive and articulate, and it provided all the information I needed in preparing my book manuscript for printing. I would normally give them five stars based on past experience, but I hope this low rating results in some improvements in their service.Īll aspects of my experience with were ideal. ![]() The quality was excellent and once we got over the initial hurdles it was done quickly. In the end, my customer was happy with the result. I have to say that the person I was working with didn't make any serious attempt to resolve an issue that was clearly on their side. Even then there were more pre-press issues which we would have caught much sooner if a didn't have so much trouble uploading. But even after I reduced file size substantially and was well below the maximum size requirement it still crashed on upload. Initially my files were very large (although within their upload maximum) and apparently crashed their server. Unfortunately, I had terrible problems uploading files for this order. We have had very good experiences with PrintingCenterUSA in the past which is why I chose them for a difficult perfect bound booklet. ![]()
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